Privacy Policy

Our customers’ privacy is considered paramount at National Heritage Brands Inc. The following information outlines the privacy policy followed by National Heritage Brands Inc. in regards to the website and online ordering. If you have further questions or concerns about your privacy please do not hesitate to contact us at

The information provided by you to make a purchase and/or to subscribe to or its e -newsletter, is collected by Red Canoe –National Heritage Brands Inc. to a) process your online transaction and/or eNewsletter subscription, b) ship your item(s), c) administer our post-purchase survey and d) maintain the accuracy of your information. In order to protect you and Red Canoe Brands from fraudulent transactions, Red Canoe Brands may provide your transaction-related information to a reputable third party organization to perform an address verification. This address verification is intended to ensure that the “bill to” address that you provide matches your credit card address. If you wish to obtain more information, please refer to our Privacy Policy , or contact the Red Canoe Brands Office at 1-866-448-1271, email us at or write to Red Canoe Brands, 2989 Dundas Street West, Toronto, Ontario M6P 1Z4. You also have the right to request to review the personal information Red Canoe Brands has about you on file by contacting us, in writing, at the address above.

Any personal information requested from you on our website will only be used by National Heritage Brands Inc. for the purposes of billing and delivering any product ordered. Your personal information will not be divulged or sold at any time for any purpose. Security of your personal information will remain our priority throughout the ordering and delivery process.

When an order is placed on the National Heritage Brands Inc. website, only information pertinent to the ordering, payment and delivery of selected items will be collected from the customer. By necessity, your personal information will be shared with outside credit card processing companies and shipping companies for billing and shipment of your order. However, only relevant information will be released to any third party contract. If necessary, your personal information may also be used to contact you in regards to any order problems.

Security safeguards will be employed at every stage of an order. Any information you provide to National Heritage Brands Inc. will be exchanged on a secure server. We will make all attempts to protect your personal information against theft, loss, fraud, and unauthorized access.

We are committed to protecting your address and information as found in our e-mail data base. We will not release or sell your address information to any third party. National Heritage Brands Inc. will only send relevant company information to your account. If you would like to be removed from our e-mail mailing list please visit our unsubscribe form.

National Heritage Brands Inc. reserves the right to co-operate with local, national, or international law enforcement or other authorities in the investigation of improper or unlawful activities. This may require the disclosure of personal information. We also reserve the right to report any improper or unlawful user activities conducted through our website, which may require the disclosure of personal information relating to those individuals conducting such improper or unlawful activities.

This privacy policy does not apply to any of the links found on this site, as they are individual sites with no connection to National Heritage Brands Inc. We are not responsible for the privacy practices and policies of these third parties.

National Heritage Brands Inc. will be happy to supply you with a statement explaining the extent to which we hold your personal information. At your request we will explain how that information has been used or disclosed by us. To that end, contact us at: